Tuesday, 8 May 2018

Is There Anything Else You'd Like To Tell Me?

I came across another blog post last week: When You Talk to Patients, Do You Look at Them or at a Computer?

It was a bit of a sad outlook on the state of our medical system, and it's something you've likely experienced yourself. Whether visiting a Athletic Therapist, chiropractor, or even a family doctor, have you ever felt like you were asked only very closed questions rather than being able to tell the story that you were waiting to voice?


I'm unsure if this is a growing trend or just one that's more-commonly reported on, but there seems to be a lack of empathic communication between medical practitioners and their patients. Yes, we as healthcare workers have our framework of questions that remain fairly standard from client to client. However, if a photocopied questionnaire were all that was required, then medical history would not be necessary.

What...what?!

Patients and clients will often not outright voice everything that they'd like to say immediately, often relying on cues and invitations from the professional in front of them before elaborating on how they feel. This isn't being meek; it's human nature! That being said, it seems like too many practitioners ignore and glaze past the clues that clients give them, returning to their standardized framework much too quickly rather than allowing that individual to explain their situation.

"I'm at the end of my limit and need help!"
"Mmhmm, ok. Do you wear orthotics?"

To say the least, this trend does not promote a trusting and satisfied relationship between the client and clinician.

This being said, this is why I'll continue to ask this question to all of my clients; the question that I can't feel like I have a clear understanding of their background without:

Is there anything else you'd like to tell me?


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